Privacy policy

Last Updated: October 15, 2024

Overview

This Privacy Policy explains how F8 Photo (referred to as "we," "us," "our," or the "Site") handles your personal information when you use our services, visit f8photo.ph, make purchases, or communicate with us about our Site (collectively, the "Services"). In this document, "you" and "your" refer to the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect as described in this policy.

By using or accessing the Services, you consent to the collection, use, and disclosure of your information as outlined here. If you disagree with this Privacy Policy, please refrain from using the Services.

Updates to the Privacy Policy

We may periodically update this Privacy Policy to reflect changes to our practices or for legal reasons. Any revisions will be posted on our Site with an updated "Last Updated" date. We encourage you to review this page regularly.

Information Collection and Use

We collect personal information from different sources to provide the Services. The type of information we collect and use varies based on how you interact with us.

General Use: In addition to specific uses outlined below, we may use your information for communication, service enhancement, legal compliance, enforcing terms, and protecting our rights and users.

Types of Personal Information Collected

The type of personal information we collect depends on your interaction with our Site and Services. "Personal information" refers to data that identifies or relates to you. Below are the categories and specific types we collect:

Information You Provide

Contact Details: Name, address, phone number, and email.
Order Details: Billing and shipping address, payment information, email, and phone number.
Account Details: Username, password, security questions, and other information for account security.
Customer Support Details: Any information you provide in communications with us.

Some features require you to provide certain information. You may choose not to provide this, but it may limit your access to some features.

Usage Information

We automatically collect certain details about your interaction with our Services ("Usage Data"), such as device and browser details, network connection, IP address, and site usage patterns. We use cookies and similar technologies to collect this data.

Information from Third Parties

We may also receive information from third parties, such as:

Service Providers: Companies that support our Site (e.g., Shopify).
Payment Processors: Collecting payment details for order fulfillment.
Tracking Technologies: Information from email interactions, site visits, and online ads.

All information obtained from third parties is managed according to this Privacy Policy.

Use of Personal Information

Service Provision: To fulfill orders, process payments, manage accounts, and provide notifications.
Marketing and Advertising: To send promotional content and personalize the Services.
Security and Fraud Prevention: To detect and respond to suspicious activities.
Communication and Service Improvement: To enhance customer support and our offerings.

Cookies

We use cookies to optimize our Site, run analytics, and provide a better user experience. For information on cookies used by Shopify, visit Shopify's cookie policy. You can manage cookie preferences in your browser settings, but this may affect your experience on the Site.

Sharing of Personal Information

We may share your information in certain situations, such as:

Service Providers: With vendors performing services on our behalf.
Business Partners: For marketing and collaboration.
Affiliates: Within our corporate group for business operations.
Legal Obligations: To comply with the law or protect rights.

We share categories like identifiers, commercial information, usage data, and geolocation data with these parties.

Third-Party Links

Our Site may contain links to third-party sites. We are not responsible for the privacy practices or content on these sites. Please review their privacy policies separately.

Children's Privacy

The Services are not intended for children, and we do not knowingly collect information from them. If a child has provided personal information, please contact us to have it deleted.

Data Security and Retention

While we strive to protect your information, no security measures are perfect. We retain personal information as needed for service delivery, legal obligations, and other legitimate purposes.

Your Rights

Depending on your location, you may have rights such as:

Access, Deletion, and Correction: Requesting access to, deletion of, or correction of your data.
Portability: Receiving a copy of your information.
Restriction and Withdrawal: Limiting or withdrawing consent for processing.
Appeal: Contesting our decisions if a request is denied.

To exercise these rights, contact us using the details below. We will not discriminate against you for exercising your rights.

International Transfers

Your information may be transferred internationally. We use recognized mechanisms, such as the European Commission's Standard Contractual Clauses, for data transfers outside of Europe.